Archive for the 'Quotes' Category

ADD — Managing What Can be Managed, and Managing with What Cannot

The problem of resolving fear has two aspects. We shall have to try for all the freedom from fear that is possible for us to attain. Then we shall need to find both the courage and grace to deal constructively with whatever fears remain.

– Bill Wilson in As Bill Sees It: The A. A. Way of Life …Selected Writings of the A. A.’s Co-Founder

You don’t need to be in a 12-Step program for this quote to look familiar.  It’s essence is derived from (or at least parallel) to the Serenity Prayer: “Lord, let me have the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference.”

Relevance to executives with attention deficit disorder?  Executives and business owners strive for excellence, and seek to eliminate mistakes in work, and in the way we manage our own lives.  Of course we want to manage our ADD and of course we want to get rid of as many of its problems as we can.

What we need to stay wise about is that we’re not going to make all of our ADD nature go away.  We have to learn how to live with the parts that we’re going to have to live with.  We can’t obsess about it.   It would really stink to have our attention deficit disorder be more of a problem because we paid too much attention to it.

Hugh Prather on Attention

If my attention is wandering, there is somewhere it wants to go, so obviously it does not want to be where I am holding it in the name of some self-styled obligation.

– Hugh Prather in Notes to Myself — my struggle to become a person. 

Prather isn’t writing about ADD, but it’s nice to remember that sometimes a wandering attention is just fine.

Zsa Zsa on Zsa Zsa

“I don’t remember anybody’s name. Why do you think the ‘dahling’ thing started?”

- Zsa Zsa Gabor, quoted in The ADDed Dimension — Everyday Advice for Adults with ADD

Professionalism and Mastering Moods

time-tactics-of-very-successful-people.jpgMaster Your MoodsDepressing and bad moods are notorious thieves of time. In a depression or bad mood, many people stop doing anything productive and often do things that are destructive.

Even the most up-beat individuals must occasionally confront a wily time thief called depression. If you can learn how to fight off bad moods and keep them from making off with your day, you will have acuqired an invaluable ability. Here’s how:

Develop your willpower through exercise. The ability to keep going when it’s hard to keep going is the mark of a true pro. Ray Charles, the singer, once described how much he enjoyed performing before a crowd, how there was nothing like the exhilaration of being in front of a big crowd when it’s with you. I asked: “And what do you do when the crowd is small and isn’t with you?” Ray Charles replied: “That’s when you find out whether you’re a pro or not. That’s when you work harder than ever.”

– B. Eugene Griessman, in Time Tactics of Very Successful People (1994).

With this quote, Griessman shows what I think are both the strengths and weaknesses of his book as a possible resource for executives with attention deficit disorder.  On the plus side, Griessman demonstrates that even the greatest talents — like Ray Charles, or Mark Twain who is quoted on the next page — obtain some of their success by working very hard when they don’t really feel like it.  This is always good advice, perhaps even especially for the ADDexec whose first problem — attention deficit — can immediately derail the very idea of work, much less the actual doing.

At the same time, Griessman seems to oversimplify by putting “bad mood” and “depression” in the same basket, which they’re clearly not.  Same goes for clinically evident attention deficit disorder.

In “Master Your Moods”, Griessman offers fourteen different tips ranging from “Yield to temptation” (i.e., take some time off) to “Do low-priority items on your list” (i.e., knock out some easy tasks if you can’t do the hard ones) to “Pick a career that suits your temperaments”.  I suspect that an experienced ADD coach or an experienced ADD psychotherapist or psychiatrist would tell any client, “pick and choose carefully from this list.”  Some items might be useful.  Others entirely counterproductive.

In sum, I think that Time Tactics of Very Successful People offers both useful tips and real-life inspiration to the executive with attention deficit disorder.  However, the useful parts are mixed in with much information that’s either oversimplified, incomplete, or inappropriate for an ADDexec.  If you happen across this book, give it a skim and make note of any items that look useful to you.  But don’t rush out to buy it.

“Associate With Time-Conscious People and Companies”

time-tactics-of-very-successful-people.jpgIf time is valuable to you…it makes sense to look for people who value the same things that you do. This means that you will want to do business with people and companies that respect your time.

– B. Eugene Griessman, in Time Tactics of Very Successful People (1994).

Amen. Why should we work with people who don’t help us move forward? Such an important question — and yet it seems that many often forget to ask. They (or we?) assume that our surroundings are a given. But they’re not. We can change them.

Food and Focus

Find Your Market Niche and Stay FocusedJim A. says one of the key things he’s done that has contributed to his success is finding a market niche that no other baker occupies. “We’ve positioned ourselves as having a unique product. We don’t have a lot of competitors, and that has allowed us to maintain fairly high wholesale prices.”

Though Rebecca S.’s company provides a wide range of food service-related products and services, they are all focused on pasta. “We have been asked to do a lot of things that are very far off our path,” Rebecca says. “We think the way to survive is to become an expert in something. We’ve seen places that go too far out on a limb from their core business and get lost, and then they can’t be distinguished from others in the marketplace.”

– Jacquelyn Lynn in Start Your Own Restaurant (and Five Other Food Businesses) (Entrepreneur Magazine’s Start Ups).

As these two food folks point out, focus is about marketing and focus is about management. The marketplace understands a focused business. When customers understand who you are, they know when to use you. If you’re too many things, the customers won’t understand any of them.

And management is stronger in a focused business. When your business is tightly defined, you can get very very good at what you do. When your business is a mile wide, you’ll never get more than an inch-deep of smart about any of it. And an inch-deep of smart usually doesn’t generate much profit.

The ADDexecutive at Thanksgiving

turkey.jpgToday’s blog at Eat at Joe’s has a useful observation for grownups with attention deficit disorder. From Joe’s notes on a Thanksgiving Day production schedule:

One thing that’s not explicitly on my schedule is personal time: when do I eat, or take a shower, or whatever. It’s foolish not to allow for time when you know you need it. I’m hoping to shower either while the ham is in, or after everything is done. Most things are going to wind up going over cold and needing reheating anyway. I also built in time to run the dishwasher when I was cooking the ham. I should have run the dishwasher last night, but we’re having a drought locally, and I’m trying not to run it until it’s absolutely full. I also forgot about a social engagement last night, and didn’t do as much prep as I otherwise would have. I may pay for that later. But we’re supposed to be starting at 5:30 or so, with dinner actually going on the table around 7, so hopefully I’ve left enough time. I also fed myself and the dogs well when I got up at about 9:30, and worked through my morning routine of e-mail and blog-checking. But I’ve probably, as usual, slacked off too much”

Liveblogging Turkey Day from Eat at Joe’s. With no assumptions or aspersions about the author’s possible ADD.

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Image: Library of Congress

Bargains

A bargain is something you don’t need at a price you can’t resist.

– source unknown.

And a distraction is something you don’t need to be doing right now, but that’s too attractive to resist paying attention to. And our two options for dealing? Either (1) preventing the distraction from catching our eye or (2) learning to quit paying attention as quickly as we start. Option (1) is stronger but not always possible. Option (2) can be learned.

“Management by Walking Around”

I learned that quality requires minute attention to every detail, that everyone in an organization wants to do a good job, that written instructions are seldom adequate, and that personal involvement needs to be frequent, friendly, unfocused, and unscheduled—but far from pointless. And since its principal aim is to seek out people’s thoughts and opinions, it requires good listening.

–Hewlett-Packard co-founder David Packard, in The HP Way.

For an ADDexec, “MBWA” may have as much benefit for managing their ADD/ADHD as it does for managing their staff. Executives with the “H” in attention deficit hyperactivity disorder need the movement.

So how do we get more movement into our days? Fidgeting is one obvious outlet, but do we have others? Management By Walking Around sounds like a good one, as long as it isn’t aimless or hyperactive motion. Pre-work or mid-day exercise may be another, for the deskbound among us.

But picking a walking-oriented career may be even better. A recent CareerBuilder.com listed ten fields “considered to have the best physically active job opportunities, based on information from the U.S. Department of Labor and the U.S. Census Bureau”:

  1. Registered nurse
  2. Physical therapists
  3. Physician assistants
  4. Elementary school teachers
  5. Radiologic technologists and technicians
  6. Kindergarten teachers
  7. Occupational therapists
  8. Secondary school teachers
  9. Police and sheriff’s patrol officers
  10. Veterinarians.

Granted, most of those jobs aren’t considered “executive” positions. But you might find more in Laurence Shatkin’s 175 Best Jobs Not Behind a Desk. In the CareerBuilder article, Shatkin says,

“The shift to an information-based economy has meant a constant increase in the proportion of workers who manipulate data for a living, and who therefore spend most of the workday behind a a desk…. Fortunately… there are still plenty of high-activity jobs for people who prefer them… active jobs that have good earnings and are expected to have good job opportunities. They allow you to use your brains as well as muscles and involve the kinds of people and problems that can keep you interested in your work.”

– from “Out in Front”, in the News & Observer careerbuilder.com section, 4 November 2007

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Amusing related quote: “MBWA is a hyperactive, out-of-the office, interventionist top management practice.” –Vadim Kotelnikov

Speaking Out of Order

On advice-giving:

People don’t care what you know until they know that you care.

– source unknown

One of my favorite Far Side cartoons shows a man in his bedroom getting dressed for the day. A sign by his mirror reminds him, “First Pants, Then Shoes”.

As this cartoon and the above quote remind, there’s often a sequence to things. Knowing how to do the last step and knowing that the last step needs to be done are not enough if other things have to happen first.

For executives with attention deficit disorder, our ability to take mental leaps is both blessing and curse. On the one hand, we can sometimes see more quickly than others what can or ought be done. On the other hand, we sometimes miss the steps that ought be managed in between.*

Have you ever announced a plan publicly before thinking through all the details? Started writing a proposal before writing an outline? Asked a prospect for business before establishing some level of trust (both their trust of you and your trust of them)?

One last example of someone getting ahead of himself: Not long ago I was helping a client with an executive search. On one interview day, I escorted a job candidate to a meeting with two of his prospective future colleagues — one man and one woman. The candidate entered the room briskly, swept by the woman (within inches) and enthusiastically introduced himself to and shook hands with the man. “Typical”, the woman muttered to herself and me. Take a wild guess whether this guy got hired.

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*Related blog: David Maister on Being Helpful